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Customer Survey
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STORM DAMAGE & INSURANCE WORK
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RECYCLING
Fill out the information below and click "Submit".
Job Name:
Job Number:
Address:
City:
State:
Zip Code:
Please rate your overall impressions
Excellent
Average
Poor
Your initial impression when calling our office
5
4
3
2
1
Our timeliness in responding to your request
5
4
3
2
1
Communication with our office staff
5
4
3
2
1
Please rate our sales staff for their:
Excellent
Average
Poor
Promptness
5
4
3
2
1
Courteousness
5
4
3
2
1
Knowledge
5
4
3
2
1
Proposal clear and complete
5
4
3
2
1
Overall professionalism
5
4
3
2
1
Please rate our workers for their:
Excellent
Average
Poor
Courteousness
5
4
3
2
1
Knowledge
5
4
3
2
1
Communication with you
5
4
3
2
1
Hard work
5
4
3
2
1
Professionalism
5
4
3
2
1
Cleanup
5
4
3
2
1
Quality of work
5
4
3
2
1
Expectations and Satisfaction
Excellent
Average
Poor
How well we met your expectations
5
4
3
2
1
Overall satisfaction with our company
5
4
3
2
1
Were you kept aware of the jobs progress to your satisfaction?
Yes
No
References
Would you recommend our company to others?
Yes
No
Would you use us again for future work?
Yes
No
May we use you as a reference?
Yes
No
Referral
Primary reason for choosing us
Reputation
Referral
Price
Other:
Would like to receive a call regarding this survey?
Yes
No
Do you know of others that need roof work?
Optional Phone Number:
Optional Email Address:
Additional Comments:
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